Powered Slab Site

Cancellation Rules – Off-Peak Periods:

Non-Promotional/Non-Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.

Promotional/Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.

Cancellation Rules – Peak Events (excluding those that fall within the Dec/Jan school holiday period):

All Bookings and rate types, including Groups of more than 3 rooms:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 14 days prior to the booked arrival date, or if the event you were attending is cancelled.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.

Cancellation Rules – December/January School Holidays:

All Bookings and rate types, including Groups of more than 3 rooms:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 14 days prior to the booked arrival date.
• If the booking is cancelled after this time or if the booking is a no show, the deposit is non-refundable.

Cancellation Rules – Groups of more than 3 Cabins/Sites: Off-Peak Periods:
• The deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 14 days prior to the booked arrival date.
• If the booking is cancelled after this time, all deposits are non-refundable.

Dogs are welcome at Managers discretion, terms and conditions apply.

Deposit Requirements – Off-Peak Periods:

Non-Promotional/Non-Discounted Rates:
• A deposit equal to 1 Night’s accommodation is payable at time of booking for caravan sites, 1 night or 50% deposit (whichever is greater) is required for studio and cabin bookings.
• The balance is due on the day of arrival.

Promotional/Discounted Rates:
• A deposit equal to 50% of the total booking cost is payable at time of booking.
•The balance is due on the day of arrival.

Deposit Requirements – Peak Events (excluding those that fall in the Dec/Jan school holiday period):

All Bookings and rate types, including Groups of more than 3 rooms:
• Full pre-payment is required at time of booking.
• Includes any peak events in the area, and long weekends (excluding those which fall in the Dec/Jan school holiday period)

Security Deposit:
A security deposit/ bond of $250 is required at time of check in for all studio and cabin bookings, this security deposit is refundable if there are no damages or outstanding fees on departure. We accept credit card only for payment of this security deposit, no cash payments.

Parking:
Parking is available free of charge for 1 car (car only) per cabin, studio room or site. If you require parking for additional vehicles please contact the office prior to your arrival so that suitable arrangements can be made to accommodate your requirements. Fees may apply for additional vehicles.

Extra Person Policy:
• Cabin and site pricing is based on 2 persons, regardless of age.
• Children under the age of 3 stay for free in existing bedding.
• The fee for additional persons aged 3 years and over is $10 per additional person, per night.

Smoking Policy:
We are a non-smoking property. A fee of $250 will apply for smoking inside of our cabins or studio rooms.

Excess Cleaning Fees and Damages:
• Fees from $200 apply if excessive cleaning is required upon your departure from the park.
• In the event of damages caused to park property, a fee of $250 or the value of the damages caused (whichever is greater) will apply.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.