Booking Terms and Conditions

Check in

2pm

Check out

10am

Changes & cancellations

  • Should you wish to cancel your booking you must notify the park at least 14 days prior to your scheduled arrival.
  • If notice of your cancellation is received within 14 days of your scheduled arrival time, the park may retain all monies paid.
  • Deposits will only be refunded if the park is notified 14 days prior to your scheduled arrival.
  • If you do not arrive on your reservation date your booking will be cancelled without refund or credit.

Pets

Yes, we are dog friendly with a limit of 2 dogs per site. We have strict policies that dogs are to be kept on a lead at all times, do not leave pets unattended, picking up after them and strictly no barking! See Pets T&Cs.

Deposits & payments

  • 50% payable at the time of booking.
  • Reservations can be amended or adjusted up until 14 days prior to your scheduled arrival.

What you need to know

Arrival / Departure: You are free to arrive from 2pm until 5pm. All sites are to be vacated by 10am on day of  departure. If you would like to make alternate arrangements, please see call management prior to arrival or scheduled departure time.

Speed Limit: All roads in the property are shared between vehicles, pedestrians and kids on bikes and scooters. All roads have a walking pace speed limit of 4km/h unless signposted otherwise.

Noise: Please be respectful of others and their enjoyment within the park by restricting noise from music, televisions, and social gatherings between 10pm and 6am.

Parking: One car space has been allocated for each site. Please contact us if you have more vehicles. Please Park in this space and not on or across roadways.

Children: All children in the park are the responsibility of their parent or guardian. All children under 12 must be accompanied by an adult when using the amenities and other park facilities. We require all children to be back at their camp site by dark.

Bicycles / Skateboards / Scooters: Are to be used in daylight hours. Helmets to be always warn. These items are not to be used in or around park facilities such as the laundry or amenities buildings. ADULTS/ KIDS ARE NOT PERMITTED TO RIDE AFTER DARK; this is dangerous to them and other guests.

Swings: Use of swing equipment may result in serious injury including death, head, eye or spinal injury, paralysis, broken limbs or strains. Risks include falls and collisions with other users and hazards associated with gaps, openings, and protruding objects.

Visitors: If a there is an additional person (or persons) to the number of persons disclosed as staying on the site, an additional fee may be payable

Dump Point & Grey Water: We do not have a dump point facility- DO NOT DUMP IN OUR TOILETS. Please go to NRMA in Bright township (2-4 Cherry Ln, Bright) to utilise their facility, a fee may occur. All grey water is to be stored within your caravan's grey water tank and dumped off site.

Fires: Fires are permitted during seasonal periods and weather conditions and can only be lit in braziers or fire pits. Fires must always be attended at all times when lit and extinguished appropriately when complete. Fires can only be lit in line with local fire services guidelines (i.e., not during a fire ban). See Management for more information.

Smoking: Is not permitted in any common areas. Please respect other guest and dispose of butts. 

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.