Booking terms and conditions

• Cancellations for stays during PEAK season must be made more than 30 days prior to arrival.
• If a cancellation is within 30 days of arrival all payments are forfeited if the booking isn’t rebooked.
• Refunds will not be given if booking is changed during stay.
• Cancellations at other times can be made up to 7 days prior to arrival.
• All deposit refunds are less an admin fee of $30.

• Sorry, we don't allow pets.

• The balance is due 7 days prior to arrival excluding PEAK season, when the balance is due 30 days in advance of your arrival date.
• A credit card must be produced in the name of the person staying at the Park on check in.

• A minimum stay period applies during PEAK season, School Holidays, Public Holidays and Special Events.
• Extra Person Charges - Adult’s rates apply to persons 16 years and over.
• Children rates apply to guests aged 2 to 15 years.
• There is no charge under 2 years.
• All visitors to the park are to report to reception on arrival and pay the appropriate visitors fee.

• Changes and Cancellation: For stays during PEAK season must be made more than 30 days prior to arrival. If a cancellation is within 30 days of arrival all payments are forfeited if the booking isn’t rebooked. Refunds will not be given if booking is changed during stay. Cancellations at other times can be made up to 7 days prior to arrival, deposit refunded less an admin fee of $30.
• Deposits and Payments: A credit card deposit equivalent to one night stay of the accommodation is required at the time of booking. The Park will process a charge against your credit card and send confirmation to the email address supplied. The balance is due 7 days before check in, except in PEAK season and special events, when the balance is due 30 days in advance of your arrival date. A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused may be charged against that card.
• Changes and Cancellations: Changes and cancellations for stays during PEAK season must be made more than 30 days prior to arrival. If a cancellation is within 30 days of arrival all payments are forfeited. Refunds will not be given if booking is changed during stay. Cancellations at other times can be made up to 7 days prior to arrival, deposit refunded less an admin fee of $30.
• Late arrivals: Guests arriving outside office hours are requested to contact the park during reception hours to make alternate arrangements.
• Minimum Stays: A minimum stay period applies during PEAK season, School Holidays, Public Holidays and Special Events.
• Extra Person Charges: Adult’s rates apply to persons 16 years and over. Children rates apply to guests aged 2 to 15 years. There is no charge under 2 years.
• Check In / Out: Guests are welcome to check in from 2pm. Check out time is 10am. Early check in and Late check outs may be arranged where available. Availability is not guaranteed. Tariffs may change with no prior warning. We reserve the right to EVICT guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.