Two Bedroom Deluxe Villa (6 Berth)

Cancellation Policies:​​

The tariff type you have booked when making your reservation will determine if you are eligible for a refund if you need to cancel your reservation:

BEST AVAILABLE NON-REFUNDABLE RATE:

Bookings made on the Best Available Non-Refundable rate are non-refundable and unable to be changed or cancelled at any time once reservation is confirmed.  

·         When a booking is cancelled prior to 9am the day before the arrival date, the deposit is forfeited by the guest, if they had opted to pay the full amount, we can refund the difference.  Please note that any booking, bank or credit card fees are non-refundable

·         When a booking is cancelled after 9am the day before the arrival date, no refund is applicable, all monies paid is forfeited by the guest.  The guest is liable for the full amount of the stay.

There are no refunds for early departures. 

FREE CANCELLATION & CHANGES RATE:

Changes to the reservation and/or cancellations with a full refund are possible any time prior to 9am the day before the arrival date.  Online booking, bank/card transaction fees are non-refundable.  No Early Departure Refunds

·         When a booking is cancelled prior to 9am the day before the arrival date, the deposit or any monies paid are refundable

·         When a booking is cancelled after 9am the day before the arrival date, no refund is applicable.  The guest is liable for the full amount of the stay

There are no refunds for early departures. 

NO SHOW:

Failure to notify the BIG4 Melbourne Holiday Park of a cancellation or if the guest doesn’t arrive by 10am on the day after the arrival date the reservation will be cancelled without a refund.  The guest is liable for the full amount of the stay.

To ensure the comfort of all guests, we adhere to a strict NO pets policy.

One night's deposit amount is required at time of booking. On receipt of your reservation during business hours, BIG4 Melbourne Holiday Park will email your confirmation.

Photo identification and a credit card matching your identification must be presented on arrival, failure to provide both will result in a cancelled reservation without a refund.

Disclaimer: Information on this site is posted in good faith and updated regularly, but we cannot guarantee its completeness and accuracy.

Changes: We may change or modify these site terms at any time by posting such changes here. BIG4 Melbourne Holiday Park does not accept any liability to you or any third party for any error or omission on this site and may change any information on this site without prior notice and does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components. BIG4 Melbourne Holiday Park does not make any representation about the suitability of information, products, and services on this site for any purpose. The site is provided on an "as is" and on an "as available" basis. You assume all responsibility and risk for use of this site. BIG4 Melbourne  Holiday Park is not liable for any direct or indirect loss resulting from your use of the information on this site. BIG4 Melbourne Holiday Park reserves the right to refuse entry.

Third Parties: Reference in this site to any products, services, processes, trade names, trademarks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation to you by BIG4 Melbourne Holiday Park.

Privacy Statement: For details of how we may use information which BIG4 Melbourne  Holiday Park obtains from you by your use of this site, please refer to the Privacy Statement.

Your Responsibility: You must keep secure any means of identification which BIG4 Melbourne Holiday Park supplies to you in order to use services on this site. You must supply accurate and not misleading information when using services on this site.

Minimum stays apply to long weekends, public holidays and special events.

BIG4 Perks+ Membership Discount: Where a BIG4 Perks+ discount is applicable, you must have a valid BIG4 Perks+ Membership at the date of arrival.

General Minimum Age - You must be at least 21 years old of age to make a reservation and check in.

Arrivals - may check-in from 2pm. Departures - are due by 10am.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.