Booking terms and conditions
Check in
2:00pm
Check out
10:00am
Reception hours
8:00am – 5:00pm
Changes & cancellations
Cancellation Rules – Off-Peak Periods:
Non-Promotional/ Non-Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Promotional/ Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Cancellation Rules – Peak Events:
All Bookings and rate types, including Groups of more than 3 rooms:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 14 days prior to the booked arrival date, or if the event you were attending is cancelled.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Non-Promotional/ Non-Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Promotional/ Discounted Rates:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 2 days (48hr) prior to the booked arrival date.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Cancellation Rules – Peak Events:
All Bookings and rate types, including Groups of more than 3 rooms:
• Your deposit may be held as a credit for a future booking, or a refund may be organised if cancellation is made prior to 2pm, 14 days prior to the booked arrival date, or if the event you were attending is cancelled.
• If the reservation is cancelled after this time or if the booking is a no-show, the deposit is non-refundable.
Pets
Pets are welcome at Managers discretion
Deposits & payments
Deposit Requirements – Off-Peak Periods:
Non-Promotional/ Non-Discounted Rates:
• A deposit equal to 1 Night’s accommodation is payable at time of booking.
• The balance is due on the morning of arrival.
Promotional/ Discounted Rates:
• A deposit equal to 50% of the total booking cost is payable at time of booking.
•The balance is due on the morning of arrival.
Deposit Requirements – Peak Events:
All Bookings and rate types, including Groups of more than 3 rooms:
• Full pre-payment is required at time of booking.
• Includes any peak events in the area, and long weekends.
Non-Promotional/ Non-Discounted Rates:
• A deposit equal to 1 Night’s accommodation is payable at time of booking.
• The balance is due on the morning of arrival.
Promotional/ Discounted Rates:
• A deposit equal to 50% of the total booking cost is payable at time of booking.
•The balance is due on the morning of arrival.
Deposit Requirements – Peak Events:
All Bookings and rate types, including Groups of more than 3 rooms:
• Full pre-payment is required at time of booking.
• Includes any peak events in the area, and long weekends.
What you need to know
Extra Person Policy:
• Cabin and site pricing is based on 2 persons, regardless of age.
• Children aged 2 and under stay for free in existing bedding.
• The fee for additional persons aged 3 years and over is $25 per additional person, per night.
Smoking Policy:
We are a non-smoking property. A fee of $250 will apply for smoking inside of our cabins.
Excess Cleaning Fees and Damages:
• Fees from $250 apply if excessive cleaning is required upon your departure from the park.
• In the event of damages caused to park property, a fee of $250 or the value of the damages caused (whichever is greater) will apply.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.
• Cabin and site pricing is based on 2 persons, regardless of age.
• Children aged 2 and under stay for free in existing bedding.
• The fee for additional persons aged 3 years and over is $25 per additional person, per night.
Smoking Policy:
We are a non-smoking property. A fee of $250 will apply for smoking inside of our cabins.
Excess Cleaning Fees and Damages:
• Fees from $250 apply if excessive cleaning is required upon your departure from the park.
• In the event of damages caused to park property, a fee of $250 or the value of the damages caused (whichever is greater) will apply.
BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.