Booking terms and conditions

Check in

After 2pm

Check out

10am on day of departure

Reception hours

8am til 6pm (8am til 7pm during daylight savings). After hours check in is by prior arrangement only. Please call during business hours to arrange this with reception staff.

Changes & cancellations

All cancellations made within 48 hours of arrival or in case of a no show will be charged the first nights accommodation. Date changes are permitted but may be subject to availability. 

Pets

Pets must be kept on lead at all times and not left unsupervised.

Deposits & payments

Full payment to be made at check in.

Fees

Visitors are welcome but must report to reception and park their vehicle in the allocated visitor car park. All visitors must leave the property by 10pm otherwise they will be charged as a guest.

What you need to know

We recommend stopping off in George Town before you check in to pick up groceries or a bite to eat. There is a Woolworths Supermarket open until 9pm, BWS Bottle Shop, ATM facilities and takeaway and dining out options that are open 7 days. We have a small kiosk in reception with a few snack/convience items or there is an IGA Supermarket also open 7 days located 2.3 kilometres from the park. We stock change for washing machines and dryers in reception. 

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.