Booking terms and conditions

A fee of $20.00 will be charged for any cancellations. If a cancellation is within 28 days of arrival a cancellation fee equivalent to 1 nights deposit will be forfeited. No refunds apply for early departure.

It’s important to us that the whole family gets to go on a holiday so bring your pooch along!

Small dogs are welcome BIG4 Tasman - Rowes Bay outside the peak season.

Please call the park to check on 1800 751 845 before you book.

• To make them feel comfortable away from home, take their usual bedding, food and water bowls, lead and favourite toy.
• Bring their usual food so that you don’t have any issue with dietary changes, and remember to pack their favourite treats and any medication they may need.
• Ensure their identification details are up to date on their microchip and collar tag.
• Have their vaccinations and flea, tick and worm treatments up to date.
• Get local advice on pet friendly cafes and other venues where you can all dine out together.
• A social dog is a welcome dog, and one that can follow a few basic commands will be an enjoyable companion. Teaching your dog to sit, drop and come to you on command are good starters.
• Be aware of any local events where you are holidaying and make sure your dog feels safe and secure especially if there are fireworks and other loud noises which may frighten them.
• Always clean up after your dog and keep them on lead where it’s expected.
• Not everyone knows your dogs personality as well as you, so make sure you control their behaviour, including barking, and keep their access to your site only.
• Never leave your dog unattended and if you do wish to tour somewhere that doesn’t allow dogs, find a local pet minder to look after them for the day.
• Have the number of the nearest vet to your holiday destination on hand, just in case.

A deposit is required to secure every booking and must be paid at the time of booking. The minimum deposit is 1 night’s accommodation cost. Payment of deposit must be made by cash, credit card (MasterCard or Visa only) or EFTPOS. All guests are required to provide photo ID and a credit card for security on check-in. Bookings may be cancelled without notice if the deposit is not received by the agreed due date. Balance of payment for booking is required on arrival by cash, credit card or EFTPOS. (Please note that cheques are not accepted).

The tariff is based on the number and type of guests for the specified time and duration. Any amendments may change the tariff.

• The management endeavours to hold the accommodation/site booked, however, they reserve the right to transfer the booking to a similar accommodation for the same period.
• In accommodation with triple bunk beds, children under the age of 9 are not permitted to use the top bunk and children must not play on the top bunk.
• We reserve the right to refuse entry into BIG4 Tasman - Rowes Bay. A full refund will be issued under these circumstances.
• Persons under 18 years of age must be accompanied by a parent or guardian.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.