Booking Terms and Conditions

• The cancellation policy reflects the dates booked, altering booking dates will see the cancellation policy enforced, please keep this in mind if you choose to change your booking dates for any reason.
• The cancellation policy is firm regardless of the notice given to cancel this booking or the reason for cancellation.
• We do not refund any monies or apply any credits for late arrivals or early departures of any kind, in the event of inclement weather, cancelled or postponed local events, fires, floods, or pandemics/ catastrophes.
• All cancellations are subject to a $25 cancellation fee.

Individual Bookings:

Refunds will be given provided that 30 days or more notice is given. If less than 30 days' notice is given, a refund of the full payment will only be given for the number of nights the vacancy is resold. If the vacancy is not resold, the entire stay amount will be forfeited. Any refunds given will be minus a $25.00 administration fee.

Group Bookings

Refunds will be given provided that 60 days or more notice is given. If less than 60 days' notice is given, a refund of the full payment will only be given for the number of nights the vacancy is resold. If the vacancy is not resold, the entire stay amount will be forfeited. Any refunds given will be minus a $25.00 administration fee.

Dogs are welcome all year round on powered sites and specific cabins at BIG4 Moama Holiday Park. 

To confirm your booking, one's night deposit is required upon booking. The remaining balance must be paid in full no later than 2 weeks prior to your arrival date. Failure to complete payment within the specified time may result in the cancellation of your booking.

For Group bookings, 50% of the total tariff is required upon booking. The remaining balance must be paid in full no later than 2 weeks prior to your arrival date.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.