Booking terms and conditions

Check in

2:00pm for Cabins, 12:00pm for Sites

Check out

10:00am

Reception hours

9am to 5pm

Changes & cancellations

  • If a booking is cancelled 14 days or more prior to the planned arrival, it must be done so in writing to receive a full refund minus a $30 administration fee.
  • If a booking is cancelled 7 to 14 days prior to the planned arrival date, it must be done so in writing. It should be noted that 50% of the booking total will be charged as a cancellation fee, with the other 50% refunded.
  • If a booking is cancelled within 7 days of the planned arrival date, it must be done so in writing and will incur a 100% cancellation fee (the total of all monies paid).
  • For a no show on the day of planned arrival, all monies will be forfeited.
  • Cancellations made due to poor or less-than-ideal weather, are not entitled to a refund or a change of dates.
  • There will be no refunds for guests that elect to depart early.

Pets

Pets are welcome at Managers discretion

What you need to know

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.