Pets Terms & Conditions

Terms & Conditions

Ingenia Holiday Parks endeavours to provide our visitors and guests with a relaxing holiday experience. In line with this, we have developed a policy specifically for the keeping of pets in this park which must be adhered to at all times. By doing so, we can ensure that pet owners and non-pet owners have their individual interests respected.

  • All decisions regarding pets are at the Park Manager’s discretion.
  • There is a limit of one (1) pet per booking unless prior arrangements have been made for additional pets.
  • Guests must accept full responsibility and indemnify the Park Manager/owner for any claims or injuries to third parties or their property caused by their pet(s).
  • Guests shall be liable for any damage or injury caused by their pet(s) and shall pay the Park Manager immediately for any costs incurred.
  • All pets must be council registered and checked in at reception on arrival.
  • Pets are only permitted in designated pet-friendly cabins and sites, additional fees may apply.
    Note: A minimum $200 cleaning charge may apply if a cabin has been soiled.
  • Pets must never be left unattended and must be on a secure leash when you are not in your tent or caravan.
  • Pets must not interfere with other guests’ and residents’ enjoyment; barking or aggressive behaviour will not be tolerated and will result in immediate departure without a refund of site or cabin fees.
  • For health and safety reasons, pets are not allowed in any communal areas or park facilities, including amenity blocks, camp kitchens, pools, splash parks, playgrounds, and lagoon areas.
  • Pets may only be walked on park roadways.
  • Owners are responsible for disposing of all pet waste appropriately.
  • Size restrictions may apply in some parks; check with the park for details.
  • We encourage guests to bring their dog’s bedding.